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Theft is where a person dishonestly takes property belonging to someone else with the intention of not giving it them back. A robbery is where a person uses force, or puts a person in fear, before stealing property from them.

To get targeted advice select from the cards below, or skip to general advice
No information will be recorded unless you proceed to report the incident
Victim/Witness
My mobile phone has been stolen
Your phone has been snatched from you or stolen from your pocket, bag or by someone who distracted you and you have not been injured.
My friend or family member has had their mobile phone stolen
Your friend or family member has had their phone stolen from their pocket or bag or by someone who distracted them
My phone has been stolen after threats or violence were used
Your phone has been stolen after someone threatened or assaulted you
I have lost my mobile phone
You have lost your mobile phone and are unsure if you need to report it
There are witnesses
Someone saw the incident happen
I don't think there are any witnesses
You don't know if anyone saw what happened
Your situation
This has happened more than once
This isn't the first time this has happened
I do not speak English very well
English is not your first language and you may have difficulties discussing your concerns
I know where my phone is
Your phone has been stolen and you have used a tracker to find out where it is
The person who did this
I think I know who did this
You have details of, or suspect you know who committed the crime
I don’t know who committed the crime but I do have a description
You have a description of what the offender looks like
I don't have a name or description of anyone involved, but I do have other details
You do not have a description or name of people involved, but do have details such as their address, their place of work, their number plate, online details etc.
Someone I know has details about who did this
Someone believes they have information about the suspect
I don't know who did this
You do not have any details of who is involved in this
Evidence
There is video footage or photos
There may be CCTV, video or images of the incident or offender
There is evidence which could identify the person responsible
There may be evidence such as bodily fluids, fingerprints, footprints or saliva
They left something behind
The suspect may have left an item behind
There are verbal or written comments
Someone involved said something, or wrote something online or sent emails or messages
I have injuries
You have physical wounds, bruises or scratches
I don’t know if there is any evidence
You are unsure if there is evidence that can help with the investigation
Concerns
This is affecting my mental or physical health
You would like support following this incident
I want to remain anonymous
You do not want to provide your details
I'm worried about going to court
You do not feel comfortable taking part in a trial or hearing
I'm worried it may happen again
You are worried that this incident may happen again