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Death of HRH The Prince Philip, Duke of Edinburgh
His Royal Highness The Prince Philip, Duke of Edinburgh passed away peacefully at Windsor Castle on the morning of Friday 9 April 2021.
Fixed Penalty Notices or Traffic Offence Reports can be issued for a wide range of traffic offences, including driving without due care and attention, using a mobile phone whilst driving, obstruction, vehicle defects and no insurance.
The Central Ticket Office deals with the processing of all fixed penalty notices, speeding offences, penalty notices for disorder and traffic offence reports (TORs).
Should you need to contact our central ticket office, you can email them, or call 101 and when prompted, input extension 805 6633. Please note, this is a voicemail only service, so please leave your contact details and they will get back to you.
They do not deal with payments of fines. You can pay your fixed penalty notice here or by calling the national payment line on 0300 1231 481. You can pay your fine via these methods at any time.
We may issue a traffic offence report (TOR) instead of a fixed penalty ticket as they allows us to offer driver education courses.
There are two types of motoring offence for which a TOR can be issued:
The National Speed Awareness Course is designed to cover appropriate offences detected by speed cameras and police at the road side.
The What's Driving Us Course is for drivers that knew their actions amounted to an offence.
The Driving 4 Change course is for drivers who demonstrate carelessness or under performance.
The National Driver Alertness course is for drivers who have been involved in a road traffic collision.
The Ride course is specifically for drivers who have committed offences while riding a motorcycle.
You can find out more information on these and other courses by clicking here.
Coronavirus
Due to the coronavirus outbreak all driver awareness courses have been cancelled until June.
We and your course provider are aware you have been affected and we are working to resolve this matter.
You’ll be contacted with more details when we have them.
For more information around our response to the coronavirus outbreak, visit this page.
If you wish to challenge a traffic offence report sent to you, full details on how to do so will be on the back of the letter that will be sent to you.