Taxi access private hire

All taxi and private hire drivers must make sure they don’t discriminate against you and can’t treat you less favourably than other customers.

They should also make any ‘reasonable adjustments’ to their service for you to make your journey easier.

Select any card you feel you need to. Once you've done this, use the "See my options" button to get your advice.
You do not have to select a card from every category. You can also view our general advice.

Your situation

I am travelling by taxi and have an assistance dog
You want to know if you can travel by taxi with a guide dog or any other type of assistance dog
I am travelling by taxi and I am in a wheelchair
You want information about the law around travelling by taxi if you are in a wheelchair
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RELATED INCIDENTS
Other incidents related to the information on this page:
Taxis or Private Hire vehicles illegally plying for trade

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