• How do the police work with the Canal and River Trust?

    The Canal & River Trust is the guardian of 2,000 miles of historic waterways across England and Wales.

    West Midlands Police works with the charity to tackle issues along our local waterways and make them safer places for everyone to enjoy.

    When reporting an issue please provide as much information as possible.  This could include the name or number of a nearby bridge or canal lock, a nearby landmark or any details that will help accurately find the location.

    Please remember if a crime is in progress or life is in danger please dial 999. 

    You can also use our ‘What if’ search for advice on specific crimes or incidents of anti-social behaviour including the illegal use of off-road motorbikes.

    If you encounter any of the below issues while enjoying the waterways please call the Canal & River Trust on 0800 4799947:

    • There is a dangerously damaged lock, bridge or tunnel
    • A boat is trapped in a dangerous situation e.g. on a weir or a lock
    • There is serious pollution

    Please report animals in distress or injured to the RSPCA on 0300 1234 999.

    If you suspect someone is removing fish from the waterways by not returning them to the water after catching them please call the Environment Agency on 0800 807060.

    To report concerns about flooding please contact the Environment Agency on 0800 807060.

Useful Links

  • If off-road bikes are being illegally ridden on a canal or river towpath please click here.
  • For more information about who to contact in an emergency on the waterways please click here.
  • You can visit the Canal & River Trust’s Customer Service page by clicking here.
  • Click here to find out how the Environment Agency is helping to protect and improve the environment to make it a better place for people and wildlife in England.
  • The RSPCA prevents cruelty, promotes kindness to and alleviates suffering of all animals.  Click here to find out more about its work.


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