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Receiving nuisance calls

I am receiving nuisance calls

For advice on how to reduce the number of nuisance you receive and how to report them please click here.

How to protect yourself

Find out advice on how to protect yourself from receiving nuisance calls.

What is the Telephone Preference Service (TPS)?

The Telephone Preference Service (TPS) allows you to register to opt out of receiving unsolicited sales or marketing telephone calls. Once registered to this free service it is a legal requirement that companies do not make this type of call to you.

Please note that this will not cover circumstances where you have agreed to receive this type of call.

How to stop spam text messages

You can find out how to stop spam texts by viewing this guide.

How to make a complaint about nuisance calls

It is important that if you are receiving nuisance calls from companies you make a complaint. This will allow regulators to identify and take against the companies responsible.

Abusive or threatening calls

If you receive abusive or threatening calls these may be classed as malicious communications. You can find out more information and how to report this by visiting this page on our website.

If there is an immediate threat to your safety or someone else then please call 999.

 

Useful Links
  • Click here to read guidance from Citizens Advice about how to stop getting nuisance calls and texts.
  • Ofcom is the UK’s communications regulator. Click here to find out more about their work.
  • The Information Commissioner’s Office (ICO) is the UK's independent body set up to uphold information rights. Click here for more information about their work.
  • The Telephone Preference Service (TPS) is a central opt out register whereby individuals can register their wish not to receive unsolicited sales and marketing telephone calls. Click here for more information.