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Malicious Communications is where someone sends a letter or any other form of communication that is indecent or grossly offensive, threatening, or contains information which is false or believed to be false.  The purpose for sending it is to cause distress or anxiety to the person it is sent to. 

An offence of Malicious Communications occurs as soon as the communication is sent, and does not even have to be received by the intended person.  It is the sending and intent of the offender which counts as an offence.

To get targeted advice please select from the cards below before pressing the ‘see my options’ button.
You do not have to select a card from every category. Alternatively skip to the general advice.
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I have been sent malicious communications
You want to report someone sending you malicious communications such as a social media message, letter or phone call
I am receiving hoax calls
You want to report that you or your company are receiving a number of hoax or prank phone calls
Someone I know has been sent malicious communications
You are concerned that a member of your family, a friend or a work colleague has been sent malicious communications such as a social media message, letter or phone call
There are witnesses
Someone saw the incident happen
I don't think there are any witnesses
You don't know if anyone saw what happened
Your situation
I am under 16
I have been sent malicious communications and am under 16 years old
This has happened more than once
This isn't the first time this has happened
I do not speak English very well
English is not your first language and you may have difficulties discussing your concerns
I feel I've been targeted for a reason
If you feel that you have been targeted for a particular reason please make sure you tell us this
The person who did this
I know who is doing this
You have details of, or know the person who sent the malicious communications
I’m related to the person
You have been sent malicious communications by someone in your family
I don’t know the suspect but I do have a description
You have a description of what the suspect looks like but don’t know who they are
I don't have a name or description of the person, but I have other details
You do not have any description or names of those involved, but do have details such as their address, their place of work, their number plate, online details etc.
Someone I know has details about who did this
Someone believes they have information about the suspect
I don't know who did this
You do not have any details of who is sending you malicious communications
There is video footage or photos
There may be CCTV, video or images of the incident or suspect
There is evidence which could identify the person responsible
There may be evidence such as bodily fluids, fingerprints, footprints or saliva
The suspect left something behind
The suspect may have left an item behind
There are verbal or written comments
The suspect said something, left graffiti, or wrote something online or sent emails or messages
I don’t know if there is any evidence
You are unsure if there is evidence that can help with the investigation
This is affecting my mental or physical health
You would like support following this incident
I'm worried I may be overreacting
You are unsure about whether you should make a report to the police
I'm worried about going to court
You do not feel comfortable taking part in a trial or hearing
I know the person who is sending the communications
You know the person who is sending the malicious communications
Should I destroy or delete the communications?
You are unsure what to do with the communications you have been sent
I’m still not sure what type of communication could be malicious
You are unsure if you have been sent a malicious communication
I am considering confronting the suspect
You are thinking of confronting or reasoning with the suspect or sending communications back
I'm unsure whether to tell anyone what is happening to me?
You are unsure whether to tell friends, family or work colleagues what is happening
I don’t know why I’m being sent these messages
You don't know why you have been targeted
I don’t want to involve the police
You don't want to make a report to the police