Floods happen due to various reasons, including blocked drains, heavy rain, or a burst water main.  The cause of a flood will affect who you need to report it to. 

Select any card you feel you need to. Once you've done this, use the "See my options" button to get your advice.
You do not have to select a card from every category. You can also view our general advice.

Your situation

The flood has been caused by sewers or burst water mains
You think the flooding has occurred because of problems with sewers or burst water mains
The flood has been caused by public drains
You think the flooding is due to problems with public drains or a blocked ditch
The flood has been caused by a river, stream, canal or brook
You think the flooding is due to issues around a river, stream, canal or brook
The flood has been caused by groundwater flooding
You think the flooding is due to issues around groundwater flooding where water has risen up from the ground
The flood has been caused by private drains
You think the flooding is due to drains on private property

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