If someone dispenses fuel and deliberately leaves without paying this is a type of theft. It is known as 'making off without payment' or 'bilking.'

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Victim/Witness

Someone has driven off without paying
You want to know what to do if someone has dispensed fuel and then left without paying
Someone doesn’t have the means to pay
You want to know what to do if someone has dispensed fuel but doesn’t have anything to pay with
There are witnesses
Someone saw the incident happen
I don't think there are any witnesses
You don't know if anyone saw what happened

Your situation

This has happened more than once
This isn't the first time this has happened
I feel I've been targeted
If you feel that you have been targeted for a particular reason please make sure you tell us this
I do not speak English very well
English is not your first language and you may have difficulties discussing your concerns

The person who did this

I think I know who did this
You have details of, or suspect you know who committed the crime
I don’t know who it is but I do have a description
You have a description of what the suspect/s looks like
I don't have a name or description of the person, but I have other details
You do not have any description or names of those involved, but do have details such as their address, their place of work, their number plate, online details etc.
I don't know who did this
You do not have any details of who is involved in this

Evidence

There is video footage or photos
You may have clear CCTV, video or images of the incident or know where there are cameras which may cover the area
They left something behind
The suspect may have left an item behind
There are verbal or written comments
The suspect/s said something, left graffiti, wrote something online or sent emails or messages
I don’t know if there is any evidence
You are unsure if there is evidence that can help with the investigation

Concerns

This is affecting my mental or physical health
You would like support following this incident
I want to remain anonymous
You do not want to provide your details
I'm worried it may happen again
You are worried that this incident may happen again

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