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Insurance companies making requests for information

If you are from an insurance company and are asking for clarification of a West Midlands Police crime number, it is usually the force code, then 2 letters followed by numbers, a letter, and then finished with the year. For example, 20SH/12345Y/18. If your query relates to a crime number that is not prefixed with 20, this does not relate to West Midlands Police and needs to be directed to the correct force. Requests for this information will be deleted.

If you are from an insurance company seeking clarification that an incident has been reported or asking for a log number, these requests are not compliant with the memorandum of understanding which you are required to comply with paying particular regard to sections 3,4&5 and such requests will be deleted.

If you need further clarification, or if you still need to make a request, please email the Compliance and Disclosure Unit at is_ciu_general@west-midlands.pnn.police.uk.


Requesting Collision Reports

The Traffic Process Office investigates Road Traffic Collisions and allegations of poor driving standards and can provide traffic reports to solicitors and insurance companies on request.

How can I request disclosure of information in relation to a Road Traffic Collision?

The process for requesting disclosure from West Midlands Police in relation to road traffic collisions is as below:

  1. Requests for disclosure can only be made via the Disclosure Request form by completing all relevant information. To complete the form, please click here (if you are using Internet Explorer, please select the ‘Save’ option if the file does not automatically download).
  2. A search fee is payable in relation to all requests for disclosure.
  3. Payment can now be made via BACS.
  4. Payment via cheque will be phased out over the coming weeks.

On receipt of your request you will be provided with a unique reference number to facilitate payment of the search fee.

All correspondence, where possible will be via e-mail. Please ensure you provide a valid e-mail address with your request.

How can I contact WMP in relation to a disclosure of information query?

If the collision occurred on the motorway network please contact:

cmpg_cju@west-midlands.pnn.police.uk

For all other collisions within the West Midlands area:

cj_tpo_rtc_report@west-midlands.pnn.police.uk