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To whom do the General Data Protection Regulations apply?

The General Data Protection Regulations and Data Protection Act 2018 applies to both ‘Controllers’ and ‘Processors’. A Controller determines the purposes and means of processing personal data, whilst a Processor is responsible for processing personal data on behalf of a Controller.

Depending on the situation, West Midlands Police may be both a Controller and/or a Processor.


To what information do the General Data Protection Regulations apply?

The General Data Protection Regulations and Data Protection Act 2018 applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. This includes after it has been combined with any other information the processor is likely to come in contact with.

This definition provides for a wide range of personal identifiers to constitute personal data, including name, identification number, location data or online identifier, reflecting changes in technology and the way organisations collect information about people.

The General Data Protection Regulations and Data Protection Act 2018 applies to both automated personal data and to manual filing systems where personal data are accessible according to specific criteria. This could include chronologically ordered sets of manual records containing personal data.

Personal data that has been pseudonymised – e.g. key-coded – can still fall within the scope of the Data Protection Act 2018 depending on how difficult it is to attribute the pseudonym to a particular individual.


How do I contact West Midlands Police?

You can find ways to contact us by visiting our Contact Us Page.

For queries relating specifically to how we manage information, including your personal data, you can also email us or write to us at:

Information Security and Assurance
West Midlands Police
PO Box 52
Birmingham
B4 6NQ


How do I withdraw my consent?

If we are relying on your consent to process your personal data, we will have told you how to withdraw your consent at the same time as we asked for consent. If you don’t have those details any more, or if you are unsure about what to do, then please email us, or write to us at:

Information Security and Assurance
West Midlands Police
PO Box 52
Birmingham
B4 6NQ


Is Law Enforcement Data subject to the same criteria as other personal data?

Data held for the purposes of the prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties is subject to the Data Protection Act 2018 Part 3 Law Enforcement Directive. This stipulates a different set of conditions to those of the General Data Protection Regulations.

We are still obliged to process your data lawfully, to keep it accurate and up to date, to protect it against unauthorised loss or disclosure, and to only keep it for as long as is necessary to achieve the original purpose.


How do I make a complaint about the way in which my personal data is being processed?

In the first instance you can make a complaint by emailing us, or by writing to us at:

Information Security and Assurance
West Midlands Police
PO Box 52
Birmingham
B4 6NQ

You can also complain directly to the regulator for personal data, which is the Information Commissioner’s Office. You can also complain to the ICO if you receive a response from West Midlands Police that you are not happy with, and wish to appeal.

At any time you can seek independent advice, either from a legal advisor, or from Citizens Advice.


Why isn’t there a recorded message telling me about this information when I ring you?

We do not place a pre-recorded 'fair processing notice' on telephone lines that may receive emergency calls (including misdirected ones) because of the risk of harm that may be caused by the delay in response to the call.


Does West Midlands Police use Cookies, or other tracking technology, on their websites?

Yes we do, our website uses unobtrusive cookies to store information on your computer. We follow best practice by minimising the number of cookies we use, and by limiting the data we collect. The decision to collect any tracking data must have a supported business reason to justify it.

We use cookies on this website to make sure we make information available to the public in the most user-friendly way. All cookies on this site are not essential however, and the site will work as expected without them. We also use some non-essential third party cookies to anonymously track visitors.

Our website uses various non-intrusive cookies. The only cookie set without implicit permission is the Google Analytics tracking cookie, which anonymously tracks your visit throughout the website. Usage of the website implies you are happy for us to set this non-essential third party cookie.

For a more detailed explanation please refer to our Cookies Page.


Where West Midlands Police uses Third Party Websites, do they specify a Cookie Policy?

The advice that is provided to third parties we work with is the same as is given to our internal teams regarding cookie management. However they may use additional cookies for their own business reasons.

Please refer to our third party partner websites for their own cookie policies.