Contact Us
Reporting a crime? How can we help?
Dial 999
If there is an emergency, always call 999. For police purposes, an emergency is when:
- There is a danger to life
- There is a risk of serious injury
- A crime is in progress or about to happen
- An offender is still at the scene
We aim to arrive at emergencies within 10 minutes.
Dial 101
- To report crime or anti-social behaviour
- To contact your local police station
- To get police assistance in a non-emergency
- For general queries
- Click here for more information
Note: The 101 service is part of a national programme to improve access to the police and will give the public an easy way to get in touch with the police for calls that do not require an urgent response. The system will work by redirecting people's calls, wherever they are in the country, to their nearest police force and is intended to be easier for people to remember. Callers using the number will incur a flat rate charge of 15p no matter how long the call lasts and whether their call is made from a landline or mobile. In an emergency, members of the public should continue to use 999.
Other Ways to Contact us
- Dial 0345 113 5000
- For all other enquiries - Dial 0800 555 111
To report crime anonymously to the independent charity Crimestoppers
Click here for more information on Crimestoppers
- For people with hearing difficulties or speech impairments.
Minicom: 0121 626 4114
Register for emergencySMS service - Online hate crime reporting
To submit any other non-emergency messages to your local LPU or neighbourhood:
- Email Birmingham North direct on bn_mailbox@west-midlands.pnn.police.uk
- Use the "Have Your Say" box on your local neighbourhood page. To find your local neighbourhood use the postcode search
- Use the box below to contact your LPU Commander
- Visit the Rate Your Local Police website to let local police and members of the public know about your experience - good or bad.
Contact the Commander
This is your chance to write directly to your Commander. This service is completely anonymous, but please enter a telephone number or email address within the box if you wish to be contacted.
Simply enter your message in the box on the right and the message will be sent direct.
This form is not for reporting crime or any concerns you may have for someone's safety - in cases such as this, always dial 999 or contact West Midlands Police on 0345 113 5000. For general enquiries view the main West Midlands Police website.
Optional Information
Lorraine Bottomley,
Chief Superintendent
The address of Sutton Coldfield police station is
Lichfield Road
Sutton Coldfield
B74 2NR
Sub-Stations
Click on the following links for details of our sub-stations.
Some may have limited hours, please check the individual details.
Partner Agencies
It is important to note that the police do not deal with all issues that may affect the way you live or how you can improve your safety and well being. Help us to help you by not phoning the police when you don't need to. Often we receive calls which should be directed to other agencies. While we are tied up dealing with these calls, we cannot deal with police-related matters.
The following are to assist you in finding the correct agency to deal with your problem:
- Local Councils (More Information):
- Birmingham City Council
Telephone: 0121 303 1111, Mon - Fri 8 a.m to 9 p.m. - Coventry City Council
Telephone: 024 7683 3333, Mon - Fri 8 a.m. to 8 p.m., Sat 9 a.m. to 1 p.m. - Dudley Metropolitan Borough Council
Telephone: 01384 812 345, Mon - Fri 8 a.m. to 6 p.m., Sat 9 a.m. to 12 p.m. - Sandwell Metropolitan Borough Council
Telephone: 0845 358 2200, Mon - Thu 8 a.m. to 5.30 p.m., Fri 8 a.m. to 5 p.m., Sat 8.30 a.m. - 1.30 p.m. - Solihull Metropolitan Borough Council
Telephone: 0121 704 6000, Mon Tue Thu & Fri 8 a.m. to 6 p.m., Wed 9 a.m. to 6 p.m. - Walsall Metropolitan Borough Council
Telephone: 01922 650 000, Mon - Thu 8.45 a.m. to 5.15 p.m., Fri 8.45 a.m. to 4.45 p.m. - Wolverhampton City Council
Telephone: 01902 551 155, Mon - Thu 8.30 a.m. to 5 p.m., Fri 8.30 a.m. to 4.30 p.m.
- Birmingham City Council
- Crimestoppers 0800 555 111
- National Drugs Helpline 0800 776600
- National Missing Persons Helpline 0500 700 700
- The Samaritans 08457 90 90 90













