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West Midlands Police

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In an emergency dial 999

An emergency is when a life is in danger or a crime is in progress.
Call your local police, dial 101

In a non-emergency dial 101

  • To report crime or anti-social behaviour
  • To contact your local police station
  • To get police assistance in a non-emergency
  • For general queries

Further information:

More information on the 101 number (external website)

Watch this short film to see how the force handles non-emergency calls via 101 (external website)

Note: The 101 service is part of a national programme to improve access to the police and will give the public an easy way to get in touch with the police for calls that do not require an urgent response. The system will work by redirecting people's calls, wherever they are in the country, to their nearest police force and is intended to be easier for people to remember. Callers using the number will incur a flat rate charge of 15p no matter how long the call lasts and whether their call is made from a landline or mobile. In an emergency, members of the public should continue to use 999.

General contact

The below should not be used to report crime. For all non-emergencies please call 101. In an emergency call 999.

Police Headquarters
West Midlands Police
Lloyd House
Colmore Circus
B4 6NQ

Directions to West Midlands Police headquarters

General fax enquiries: 0121 626 5642

Sat-nav users

Please use B4 6AT for West Midlands Police headquarters. Do not send post to this postcode.

Social media

Social media

West Midlands Police has a Twitter, Facebook, YouTube and Flickr account.

View all our social networks



Crimestoppers is an independent charity. They will not want your name, just your information. Your call will not be traced or recorded and you do not have to go to court to give a statement. If you have any information relating to guns and gangs or any crime you can call Crimestoppers anonymously on 0800 555 111 or through


If you think that a police officer or member of police staff has behaved incorrectly or unfairly, you have a right to make a complaint. Please read our Complaints section to find out how to make a complaint and the appeals process.

More information

Emergency SMS service

The emergencySMS service allows deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK 999 service where it will be passed to the police, ambulance, fire rescue or coastguard. Find out more about the service here:

Rate Your Local Police

Rate your local police

Have you had dealings with your local police recently? If so, what sort of service did you receive? This site gives you the chance to rate their service.

Visit Rate your local police

Police and Crime Commissioner

Find out more information about the West Midlands Police and Crime Commissioner and ways to get in touch here:


Click here to see the latest Force web chat.

More information

Foreign language guides

Download contact information in foreign languages.

More information


Please note this is for media only. If you need to speak to the police ring 101 or 999 in an emergency.

0121 626 5858

The office is open Monday – Friday 6 am – 7pm and Saturdays between 7.30 am and 3.30pm. Outside of these hours for critical incidents an on call press office facility is available through the Force Control Centre.