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Contact Card
Keeping you informed
We recognise the importance of you being kept up to date on the progress of your enquiry.
We will:
- Agree with you at the earliest opportunity how we are going to keep you informed and what happens next
- Discuss with you what options are available to deal with the matter and involve you in the decision making
- Tell you if someone is arrested for an offence
- Tell you if a suspect is charged and give you details of what happens in court
- Tell you when our enquiries are complete
If you are a victim, you may be visited at home by an officer, who should leave you a copy of the Contact Card shown below.
This sets out the level of service you can expect from us and hopefully clarifies any questions you may have. It also gives you a crime or reference number, which we would ask you to quote if you need to contact us again.
